Archive for April 24th, 2009

Betfair signs deal for ten Cryptologic games

The global betting exchange company Betfair has signed up for 10 branded games from Dublin-based gambling software provider Cryptologic. The multi-year deal will see the first five games available to Betfair’s two million registered customers before the end of the Q2, 2009, with the remaining games to follow in the third and fourth quarters. The [...]

nGenera live chat delivers better customer service to Betsson punters

The Bellevue, Washington-based customer service technology provider nGenera has announced the completion of an agreement with online gambling group Betsson Malta Limited that doubles the gambling company’s capacity to handle customer queries without increasing staff. The advanced online chat tool provides live, 24-hour assistance to online gamers across Europe while delivering a 30% reduction in [...]